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La tua fonte di supporto e soluzioni 

Stai incontrando difficoltà o hai bisogno di assistenza? Siamo felici di aiutarti a risolvere i tuoi problemi in modo rapido ed efficace per garantire la tua completa soddisfazione. Esplora i nostri strumenti progettati per aiutarti in ogni fase del processo, oppure contatta il nostro team di supporto dedicato!

Domande frequenti 

Il software Certus Erasure è certificato?

Sì, il nostro software è certificato EAL3+ secondo lo Standard Common Criteria. Scopri le nostre altre certificazioni! 

Qual è la durata minima del contratto? 

Quando stipuli un contratto con Certus, la durata minima è di un anno. In alternativa, offriamo anche la possibilità di acquistare i nostri prodotti senza un contratto. Il nostro team è a tua disposizione per consigliarti e aiutarti a scegliere la soluzione migliore per le esigenze della tua azienda.

Qual è la durata del periodo di preavviso?

I contratti con Certus non si rinnovano automaticamente.

Certus Erasure può cancellare i dischi SSD?

Sì, con Certus Erasure è sicuramente possibile cancellare i dischi SSD.

Le licenze di Certus Erasure sono trasferibili? 

Sì, queste possono essere trasferite tra prodotti e ad altri clienti. 

È possibile ottenere funzionalità personalizzate all'interno del software Certus Erasure? 

Il nostro software include funzionalità standard. Funzionalità aggiuntive possono essere richieste e aggiunte nella nuova versione dopo approvazione. 

Qual è il periodo di validità delle licenze di Certus Erasure? 

Da Certus, le licenze di Certus Erasure non hanno date di scadenza. 

C'è un costo per aggiornare il software Certus Erasure alla versione più recente? 

No, ovviamente no! Il nostro Certus Erasure può sempre essere aggiornato all'ultima versione gratuitamente.

Esplora i nostri tutorial 

Capita! A volte hai solo bisogno di ripassare come funziona il nostro software e altri prodotti. Ecco perché abbiamo creato una serie di tutorial semplici appositamente per te, in modo da poter facilmente rinfrescare le tue conoscenze quando necessario. 

Supporto tecnico 

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Se stai già utilizzando il nostro software e hai un problema tecnico, contattaci direttamente all'interno del software utilizzando il pulsante “Segnala un problema”.

Per tutte le domande tecniche, utilizza il nostro Centro Assistenza Ticketing, il nostro team di supporto è facilmente raggiungibile e ci impegniamo a servirti il più rapidamente possibile.

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