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Your source for support and solutions

Encountering difficulties or in need of assistance? We are happy to help you solve your issues quickly and effectively to ensure your complete satisfaction. Explore our tools designed to help you every step of the way, or contact our dedicated support team!

Frequently asked questions

Is the Certus Erasure certified?

Yes, our software is EAL3+ certified in accordance with the Common Criteria Standard. See our other certifications!

What is the minimum duration of the contractual agreement?

When you enter into a contractual agreement with Certus, the minimum contract period is one year. Alternatively, we also offer the possibility of purchasing our products without a contract. Our team is there to advise you and help you select the best solution to suit your business needs.

What is the duration of the notice period?

Contracts at Certus are not automatically renewed.

Can Certus Erasure erase SSD drives?

Yes, with the Certus Erasure it is definitely possible to erase SSD drives.

Are the Certus Erasure licenses transferable?

Yes, these can be transferred between products and to other clients.

Is it also possible to get custom-made features within Certus Erasure?

Our software comes with standard features. Additional features can be requested and added in the new version after approval.

What is the validity period of Certus Erasure licenses?

At Certus, there are no expiry dates on Certus Erasure licenses.

Is there any cost for updating the Certus Erasure to the latest version?

No, of course not! Our Certus Erasure can always be updated to the latest version free of charge.

Explore our tutorials

We get it! Sometimes you just want to brush up on how our software and other products work. That is why we have created a series of simple tutorials especially for you, so you can easily refresh your knowledge when needed.

Manage Lots

Learn how to easily create and manage customers and batches, allowing you to segregate your deliveries for full transparency.

Technical support

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